Guides and Courses
from Me to You.
Small businesses, like a neighborhood store, are good for our communities and for society.
A place where recommendations are honest, because people know each other by name, and service comes with trust.
Some say that's a mirage, that business is about chasing profits, not discovering people.
But I'd prefer 10 clients who know I serve them well, to 100 who aren't sure, can't recall my name, and whom I never hear from again.
If you like my "hometown" way of doing things, you'll find lessons here to apply both at work and at home. Good communication stands on a few simple, universal truths.
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