EMAIL DIPLOMACY

HOW TO WRITE EMAILS THAT
SAVE YOUR TIME, MONEY, AND TEARS.

Make and Answer Complaints as the Leader
Who Turns a Problem into a Positive.

Work worry-free, increase cooperation,
impress with professionalism, and improve relationships. 


Easy, No-Stress Strategy:
Make complaints without making people defensive.
Answer complaints without becoming defensive.


Good service is great marketing,
so this course has always been in high demand. 

Email Diplomacy is a complement to my course on Business Communication Email. Together they are easily my most requested courses.

Taking the Business Communication Course first is useful for Email Diplomacy.

But rest assured!

I have taken care to design Email Diplomacy with enough explanation so that it can also work for you as a stand-alone course.


Scroll down to learn more.


Email Diplomacy shows you how to become a household name for great service, professional communication and reliability.

Exactly what you need for internal communications, customer service, supplier relations, partner relations, online reviews and more.

  • Anticipate areas of misunderstanding and conflict.
  • Use context to make issues clear and follow up before it gets serious.
  • Prevent miscommunication that causes conflict.
  • Reduce conflict when it occurs.
  • Solve problems quickly and before they grow huge.
  • Keep a positive environment and a culture of good communication.
  • Create goodwill whether it's your fault or not.
  • Improve relationships by showcasing your professionalism, good service and care.
  • Level up your leadership skills.

This 4-level course includes professional email communication
 strategy, structures, language, and a 10-page workbook. 

LEVEL ONE: STRATEGY & TACTICS (27-min video)
LEVEL TWO: CONTEXT & INQUIRY  (42-min video)
LEVEL THREE: MAKING A COMPLAINT  (34-min video)
LEVEL FOUR: ANSWERING A COMPLAINT  (52-min video)

 

Try your first level free

Levels 2, 3 and 4 are US $xx each, pay as you go, with no obligation to order.

GET THE FREE LESSON

Or get the whole course now for only US $29

GET THE COURSE NOW


Interested in a live online course for you or your team? 
I'd love to hear from you. Message me HERE. 

Kindly note that this course is not a get-rich-quick scheme or guarantee of success.
Results depend entirely on your understanding, practice and implementation of the strategy and tactics taught.

If you have any questions, I welcome you to ask me before ordering.



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