Telephone Strategy and Skills 

No more awkwardness and confusion.
Handle every call with finesse and professionalism.
Tranfer calls, take messages, and make persuasive sales calls.

  

Suggested Tiny Course Length: 4 – 8 sessions  (approx. 2 – 4 hours total)


  • Simple – Give yourself and your team easy, useful vocabulary and phrases that can be learned and used company-wide.  
  • Clear – Improve your confidence with correct pronunciation for mutual understanding and successful communications.
  • Concise – Make your telephone conversations short and efficient.
  • Professional – Earn the appreciation of your partners and customers with effective and courteous telephone communication that builds good relationships.
  • International – Align your team with global standards and practices in Business English and the special language of telephony.
  • Strategic – Prepare yourself with skills that solve communication problems.
  • Productive – Arm your team with awareness and skills that maintain high levels of service and a foundation in trust-building salesmanship.
  • Profitable – Close sales calls and succeed in cold calls.

The power of professional and persuasive calls
creates the opportunities you need in a connected world.
Open your next income stream via satellite.  

This course teaches you professional telephone strategy, skills and language.

  1. Manage the difference in skills between speaking on the phone and in person
  2. Get strategies and language to improve telephone communication issues
  3. Use your tone of voice to persuade and inspire
  4. Use a set of professional phrases so you're never at a loss for words
  5. Take messages your callers and team appreciate
  6. Use and manage the appropriate level of formality  
  7. Answer and transfer calls according to brand standard
  8. Make appointments with warm calls and cold calls
  9. Make sales calls and close sales
  10. Build trust with consistency and build belief in your brand 


This course includes an 8-page workbook.

Every sesson of this Tiny course is only $20 each 
and you can pay as you go!

Contact me to find out more or make an appointment. 

(No payment required.)

 CLICK HERE  


Take control of your calls.

Right here, right now.


(Special deal for Thai residents!)